Observe before touching
Assessment begins with reader roles or configuration exports. We verify effective permissions before the first piece of evidence is collected.
The Flowcraft control model
Read-only by default. Changes only with your written approval.
AI accelerates collection, comparison and drafting. It does not inherit the keys. People make the decisions; every intervention is authorised, traceable and proven after the fact.
Control architecture
Assessment begins with reader roles or configuration exports. We verify effective permissions before the first piece of evidence is collected.
No intervention moves without written authorisation naming the systems, the change window and the route back.
A named account in your tenant, protected by MFA and elevated just in time; never an anonymous identity or a standing privilege after handover.
Observations, decisions and interventions leave a navigable record, so the story of a change can be reconstructed.
We use enterprise AI services under terms that exclude training on your data. AI drafts and suggests; it never acts on your systems without human approval.
After each change, we re-test the control and record both the result and any residual risk. Completion is evidence, not assumption.
Remote delivery
When work happens inside your systems, it happens through a session you control. Only screen and keyboard traffic crosses the connection; your files, databases and mailboxes stay on your systems. We keep only the deliverables you agree to receive.
A named, MFA-protected account on your VPN, Azure Bastion, Azure Virtual Desktop or Citrix. Cloud consoles are reached in a browser with a time-limited role. Nothing new is installed on your side.
For smaller environments, a commercial remote-support tool with session logging. You start the session, watch it and can end it at any time.
The FlowCraft AI agent and browser extension run on our own hardened workstation and work through the session. No Flowcraft agent is installed on your systems.
Tell us where the boundary feels unclear. We will show you how access, approval and evidence would work before the engagement begins.